Education
- B.A., Dartmouth College, 2000. Hanover, NH. Major: Cognitive Science. GPA: 3.16.
Formal computing education includes Computer Science classes focusing on data structures and algorithms using C++, and two UNIX training courses offered through the Kiewit Computation Center.
- SANS/GIAC Training. Successfully completed three courses offered through the SANS (System Administration, Networking, and Security) Institute in 2000-2001. Courses include Track 4 (Advanced Hacker Techniques, Exploits and Incident Handling), Track 6 (Securing UNIX Systems), and Track SP-1 (UNIX Network Perimeter Security Assessment and Forensics Hands-On).
- A+ Certified Service Technician with MacOS specialty, 1996. Verification #C3ADTT1362, Candidate #208817.
- Google Certified Professional ChromeOS Administrator February 2023.
Conferences/Seminars
- NH CTO Council's "7 Layers of System/Network Administration" workshop, 2016
- Consortium for School Networking CTO Council meeting, panelist, 2015
- New England PowerSchool Users Group regional conference, 2009, 2014 (presenter), 2015, 2016
- Vermont Information Technology Association for Learning's Dynamic Landscapes conference, 2015
- NH/VT PowerSchool Users Group meetings (cofounder), annually since 2015
- Penn State MacAdmins conference, 2014
- New Hampshire Google Apps for Education Users Group meetings, monthly since 2014
- Vermont Open Source and Education conference (presenter), 2010
- PowerSchool University, 2009
- New Hampshire PowerSchool Users Group meetings, monthly since 2008
- Apple Education Seminars fall/spring updates, annually since 2008
Professional Experience
2016 - Present
Owner, Argentum Productions, LLC
Canaan, NH, USA
Responsibilities:
- Various aspects of technology support and consulting for K-12 schools, nonprofits, and small businesses.
- Specializing in Google Apps/GSuite, PowerSchool SIS, and mobile device management for macOS.
2008 - 2016
District Technology Supervisor
School Administrative Unit 70, Hanover NH and Norwich VT.
Reporting to Superintendent of Schools.
Responsibilities:
- Manage Powerschool Student Information System (SIS) including server maintenance, upgrades, customization, and database integration with third-party systems (Infosnap, SchoolMessenger, Follett Destiny, Mealtime)
- Maintain users/groups/OUs in LDAP (Active Directory/Open Directory)
- Configure MCX/Profiles on managed Macs (Workgroup Manager, Profile Manager, Munki), configure and deploy network imaging solutions (DeployStudio/NetBoot), maintain automatic software installation/update system (Munki/AutoPkg)
- Oversee mobile device management policies for client computing devices including desktop/laptop Macs, Chromebooks, and iPads (Meraki, Casper, Munki)
- Manage Google Apps for Education accounts and access rights and Chrome/Chromebook user/devices policies (Admin Panel and Google Apps Manager) and monitoring/filtering (GoGuardian)
- Provide support for wireless (Aruba) and wired (HP ProCurve) network equipment and configuration, including establishing access rules and procedures, VLAN management, access controls, firewall/filter policies (Untangle)
- Install, configure, and maintain virtualization infrastructure (VMWare ESXi) and its backup scheme (ghettoVCB)
- Configure and maintain network/server health monitoring and discovery systems (Nagios, NetDisco, Airwave)
- Configure servers for, and maintain backups of, financial management and HR systems (Infinite Visions, iVisions web portal, and associated SQLServer databases)
- Review and approve all computing/data/audiovisual technology purchases to assure compatibility and interoperability
- Manage vendor relationships, including maintenance, hardware and software upgrades, and site-wide software licenses subscriptions
- Prepare proposals and solicit bids for system technology needs e.g., infrastructure upgrades, network systems and services, hosted services,etc
- Assist building-level staff with state reporting and standardized testing tech needs
- Assist with the development, management, and evaluation of technology budgets, and coordinate equipment purchasing (purchase requisitions and orders, equipment orders from vendors, lease negotiations, etc.)
- Support school administrators and the Director of Facilities with systems including but not limited to: Bells and clocks, digital signage, security cameras, door/card access, PC/network interfaces to heating, cooling, and lighting systems, and VPN access for internal employees and external vendors/contractors
- Work with school Technology Coordinators, Technicians, Superintendent, Business Manager, Curriculum Directors, and Administrative Assistants in the long-range planning, facilities design, school construction issues, and budgeting with regards to technology
2000 - 2008
Research Engineer & Systems Administrator, Institute for Security Technology Studies, Dartmouth College, Hanover NH.
Reporting to Robert Gray, George Cybenko, Susan McGrath, Dennis McGrath, David Kotz.
Responsibilities: Primarily database design and development and web middleware programming (PHP, HTML, SQL). Also UNIX shell scripting, Mac OS X/Server and RedHat/Fedora Linux server administration, and technical writing (howtos and research papers). Extensive experience with Apache web server, MySQL database server, PHP application development and deployment, email server configuration (sendmail/IMAP/webmail/SpamAssassin), ssh/sftp, Squid proxy. Extensive experience with system administration of Linux and Mac OS X servers and clients, and wired/wireless networks (setup and maintenance of mail/web/DNS/file servers, firewalls, routers, etc.)
2005 & 2007
Course Instructor, “Web Development” class
Hanover Parks & Recreation Dept. and Ray School Computer Lab.
Responsibilities: Development of a curriculum for 6th-8th graders to learn the fundamentals of web page design and creation from a programming perspective. Course was taught for one hour a week for eight weeks each of the two years, using a mixture of Powerpoint presentations and in-class workshops using HTML editors.
2005 - 2006
Contract PHP/MySQL programmer for BAE Systems, Inc.
Reporting to George Bakos.
Responsibilities: Design, implementation, and deployment of an SQL database and PHP-based web interface for network security analysis.
1996 - 2000
Computer Assistant, Computer Science and Mathematics Departments at Dartmouth College.
Reporting to Anne Webster Grant, Director of Computing, Depts. of Mathematics and Computer Science.
Computer Assistant, Student Activities Center at Dartmouth College.
Reporting to Brenda Goupee, Interim Director of Student Activities.
Responsibilities: Troubleshooting/maintenance and software/hardware/network installation and repair of several dozen Apple Macintosh computers and peripherals (in public labs as well as private faculty offices). Training assistance for student and faculty Mac users. Research and purchasing of computer equipment. Network backup administration.
Lab Manager, Mathematics Across The Curriculum Computer Lab, Dartmouth College Mathematics Department. Reporting to Anne Webster Grant, Director of Computing, Depts. of Mathematics and Computer Science.
Responsibilities included: Interviewing, hiring, scheduling, and supervising student lab employees. Also, troubleshooting and maintenance of about 20 lab computers.
1999
Assistant Network Administrator, Koop Institute Center for Educational Outcomes, Dartmouth College. Reporting to Stephen Ryan, Technology Coordinator.
Responsibilities: Installing and preparing 10-12 Macintosh computers, creating custom software sets, and configuring and debugging the systemized installation of software from a network server (using Stairways Software’s “Assimilator”).
Apple Computer Campus Representative, Dartmouth College.
Reporting to Debra Tufts, Apple Education Development Executive for New England.
Responsibilities: Technical support and training; organization of campus events, including uncovering and developing revenue opportunities at Dartmouth and actively partnering with Apple Executive on account planning and staff/faculty sales consulting, i.e., demos, web development, and general pre-sales guidance; founding of campus user group/s; coordinating, overseeing, and physically setting up and breaking down all necessary equipment/facilities for campus presentations, training events, and Fall/Spring Apple showcase events; maintaining key contact/customer database; assisting with software updates and deployment, and other technical assistance when needed.
1998
Computer Technician for MacTemps, Inc.
Reporting to Tom dePalma, Manager.
Responsibilities: On-site hardware installation and repair of Macintosh desktops and laptops and printers for various Dade and Broward County schools; on-site hardware and software troubleshooting, consulting, training, and repair for several advertising/graphic design companies and departments.
1997
Computer/Network Assistant, Palmer Trinity School, Miami, FL
Reporting to Jim Ford, Technical Coordinator.
Responsibilities: Installation of about thirty Windows-compatible PC’s and network components (cables and cards) in a 300-student middle/high school. Also software installation, including Windows 3.1/95, Novell Netware, Microsoft Office 97, various other programs, and numerous display/soundcard/networking software drivers. Some troubleshooting of software problems (including editing batch files and BIOS settings) and hardware problems (replacing internal components).
Sales Associate, Radio Shack, Miami, FL.
Reporting to Naguib Chein, Manager.
Responsibilities: Customer service, record-keeping, and sales in retail consumer electronics. Assisted in physical set-up of new store and inventory, and configuration of proprietary POS computer terminals and peripherals.
1993 - 1995
Computer Repair Technician at Computer Village, Inc., Authorized Apple Repair Center, Miami, FL. Reporting to Head of Service Department, Robert Geiger.
Responsibilities: Repair and replacement of components, as well as installation of various hardware upgrades for Apple Macintosh personal computers and peripherals. Tasks covered all phases of repair, including troubleshooting, software evaluation, data recovery, and hardware installation and assembly, as well as record-keeping, work order routing, and customer service.
Personal and Community Interests
Member, Alpha Theta Coeducational Fraternity, Dartmouth College, 1997-2000. Officerships included House Manager (house maintenance and management of living space) and Rush Chair (new member recruitment and orientation).
Member, Alpha Theta Coeducation Fraternity Corporation, 2007 - 2012.
Volunteer & Board Member, WinCycle computer recycling organization, 2004 - 2011.
Volunteer/Team Captain, Dean for America, 2003-2004.
Volunteer, New Hampshire Sierra Club and the Hanover (NH) Conservation Council, 1997-98.
Volunteer, Habitat for Humanity, 1996.
Volunteer, Southern Florida Wildlife Rehabilitation Center, 1995.
I enjoy collecting and restoring old computers and video game systems. My collection currently includes over 100 working Apple ][/Mac/Lisa computer systems, some more than 30 years old, and more than a dozen vintage video game systems. I also play bass guitar and sail.
References available upon request.
