MAC THINGS.
Remember when it was easy? Now it is not.
Have some terminology:
OpenDirectory/Active Directory
Workgroup Manager
MCX
Profiles
File Sharing
Munki/AutoPkg
NETWORK AND PRINTING THINGS.
How do I figure out who printed 3000 pages to the color printer last night?
How does a VPN work and when should I use one?
How do I enable users to print from their iPhone/Chromebook/tablet?
How do I fix a switch that's unreachable on the network?
How do I set up a print server?
What do all the wireless encryption acronyms mean? (Hint: No one's sure)
How do I stop all the wasted paper?
What's a "sniffer" and how do I use it?
Is that photo real? (Hint: Yes)
GOOGLE THINGS.
Setting up a Google Apps domain
Chrome and Chromebook management
Organizational units and groups
Scripting with the API for bulk operations/automation
Domain aliases, secondary domains, MX records
Audit tools, content compliance, whitelist/blacklist
POWERSCHOOL THINGS.
Custom fields
Custom pages
Custom reports
Database extensions migration
Automation for 3rd party integration
Test server configuration/syncWorkarounds are my specialty.
"We can't fix it. But we can bypass it.”